Finance With Clarity. Customers With Confidence.
Clear information, responsible financial decisions and safe use of financial services are central to customer protection.
Know Before You Decide
Understand the important terms, costs and obligations before accepting a financial product.
Know the Cost
Understand the applicable interest rate, charges and other costs.
Understand Repayment
Know your repayment schedule, due dates and obligations.
Ask Questions
Seek clarification through an authorised Kamadgiri channel.
Keep Your Records
Safely retain loan documents, receipts and important communications.
Know Your Responsibilities
| Before You Borrow | During Your Loan |
|---|---|
| Understand the loan purpose | Track your repayment dates |
| Check applicable interest and charges | Keep payment records |
| Understand repayment obligations | Ask when something is unclear |
| Read important terms | Keep documents safely |
| Make an informed decision | Contact support when assistance is needed |
Protect Yourself From Fraud
Keep your financial and personal information secure.
Never Share
- OTP
- PIN
- Password
- Confidential banking credentials
Always
- Use authorised payment channels
- Verify payment details
- Keep transaction confirmations
- Contact official support if something appears suspicious
Understand the Financial Commitment
Consider these four questions before accepting a loan.
Is the loan requirement clear?
Do you understand your repayment obligation?
Are the applicable interest rate and charges clear?
Have you read and understood the important conditions?
Support Is Available
Use the appropriate customer-service channel for information, assistance or complaints.
Clear Information. Responsible Finance. Secure Transactions. Accessible Support.
Kamadgiri aims to support customers with clear communication and appropriate customer-service channels throughout their financial journey.